A safe haven.
That’s what I felt when I walked through our crisis line center this week. On each phone were trained volunteers deep in conversation. Connecting on an extremely personal level to a hurting person on the other end of the line.
When someone decides to call our crisis line, they are immediately in touch with a person specifically trained to listen, and not to judge. A compassionate individual there at the caller’s most vulnerable moment.
As I walked through that room every volunteer was on the phone and completely focused on their conversation. It made me think of another other expression:
A sacred trust.
That’s really what it is, a deeply personal relationship built on trust, honesty, acceptance and confidentiality.
It’s the whole reason for everything we do here at Oregon Partnership.